Dear Glenn, Walt and I wish to thank you for showing us how to train our Labradoodle puppy "Jack." Within seconds of entering our home, you did it all! You had Jack responding in a positive way to your commands, by establishing respect and trust almost instantly. This was something we had been working on, without success, for 3 months. As we sat and watched your techniques with Jack, we were astounded by how you were able to change Jack's negative behavior and gain control over the situation. It was at this moment, that we knew you were the "guru" to help us.
I was so thrilled to turn off the YouTube videos, which were proving to be useless, and throw out the training books that were so misleading. I know Walt and I were feeling so defeated, and we were without the tools and strategies to help with the training that was necessary.
You relieved our anxiety; you demonstrated patience with us, even when I could not relax enough to "get it right." Your directions were clear and concise, and you took the time to show me again and again, how to manage Jack, until I was able to practice it all myself. The first time I walked Jack alone, I felt the control that you were referencing. It was a happy feeling to know that everyone; dog and owner, could enjoy time together. We feel we have attained so much success, in just a week's worth of at home training.
We thank you for your time and energy. We thank you for connecting us to our puppy and we thank you for your friendship and concern for all.
We look forward to "off leash" training in the near future. You and Miss Doris are welcome to our home anytime. We hope you will visit and stay in touch.